FAQ

et Discovery Life Insurance Get Discovery Life Insurance

Frequently Asked Questions about Vitality,
Discovery and IHS

Why is Vitality now available to Discovery life members?
How does Vitality work?
How can I join Vitality through Discovery Life?
What does Vitality cost?
What will a Discovery Life policy cost?
What do I get from a Discovery Life policy?
Why Informed Healthcare Solutions (IHS)?
How can IHS help me?
How can I find out more about getting Vitality?
How can I get the most from my Vitality membership?
What exactly is the DiscoveryCard?
What are the gym / fitness benefits of Vitality?
What are the healthy food benefits of Vitality?
What are the movies benefits of Vitality?
What are the travel benefits of Vitality?
What are the shopping benefits of Vitality?
What are the benefits to babies and children of Vitality?

Why is Vitality now available to Discovery life members?
Vitality was designed as a smart way to encourage Discovery Health members to stay healthy through a series of special wellness and lifestyle incentives. Of course it’s in Discovery’s interest to have healthier members so they decided to extend the benefit to those on Discovery Life too. The great thing about this is you can now get all the savings to cover your premiums and enjoy peace of mind from top class Discovery Life cover at the same time.

How does Vitality work?
Once you become a Vitality member you are given Vitality Blue Status, with immediate access to numerous benefits to help you stay healthy and enhance your lifestyle. As you bring these benefits into your life (through simple health assessments and activities) you earn points that grow your Vitality status. Blue to Bronze, Silver, Gold and ultimately, Diamond are actually very easy to achieve, once you know how. The higher your Vitality status, the greater savings you are entitled to and the richer the benefits.

How can I join Vitality through Discovery Life?
Just answer a few basic questions and we’ll devise a life plan to automatically entitle you to join Vitality.

What does Vitality cost?
Vitality membership starts at just R199 a month for a single member up to R269 a month for a family.

What will a Discovery Life policy cost?
Discovery Life plans start from as little as R200 per month, while policies that include Vitality membership begin at R549 per month. Precise cover is based on factors like age, occupation and education. Just give us a few basic details and we’ll create a quote for you.

What do I get from a Discovery Life policy?
As well as great peace-of-mind with life cover from an established and award-winning insurer, you may also be eligible for cover on accident and serious illness as well as entitlement to join Vitality.

Why Informed Healthcare Solutions (IHS)?
We’ve been helping people enjoy Vitality since it was established in 1998. We have a long relationship with Discovery and are a leading provider of Discovery products (as well as all major medical aids in South Africa). Consequently, we have the support and loyalty of thousands of clients who enjoy a truly personal service that so many other providers have forsaken in the interests of “efficiency”.

How can IHS help me?
We’ll talk with you about your life cover requirements and come up with the option(s) you qualify for that are most suitable. We’ll help you provide the right information, in the correct manner, so your application is processed smoothly and then ensure all paperwork is completed accurately. Once you’re accepted we’ll arrange your Vitality membership and even advise on the best way to make it work for you..

How can I find out more about getting Vitality?
Just give us a few basic details about yourself and we’ll work out the best and most effective way for you to benefit from a Discovery / Vitality membership.

How can I get the most from my Vitality membership?
The key to unlocking value from Vitality lies in growing your status. You can do this in a number of ways. Ultimately, it comes down to pursuing wellness and monitoring your health regularly. You’ll start with some great benefits at Blue Status but experience the best advantages once you qualify for Gold status, which we can help you achieve simply.

What exactly is the DiscoveryCard?
The DiscoveryCard is a Visa credit card that gives you cash back for living healthily. Many Vitality offers and savings like healthy foods and travel savings increase when you purchase them with your DiscoveryCard. You also earn Discovery Miles with each purchase to spend with Discovery’s partners.

What are the gym / fitness benefits of Vitality?
Benefits range from zero-cost joining fees to vastly discounted gym memberships at places like Virgin Active and Planet Fitness as well as other healthy and fun activities from Vitality’s fitness benefits.

What are the healthy food benefits of Vitality?
You can quickly and easily reach the Vitality status that will allow you a 25% discount on over 6,000 healthy foods at Pick n Pay. By linking your Discovery Card with your Pick ‘n Pay Smart Shopper card, your Pick ‘n Pay rewards can grow from 1% to a massive 10% on Pick ‘n Pay purchases.

What are the movies benefits of Vitality?
Up to half-price movies at Ster-Kinekor with free entry for kids under 18 who complete special health tasks.

What are the travel benefits of Vitality?
You get savings on flights, car hire, hotels and bus travel from well-known brands like British Airways, Emirates, Kulula, Eurocar, Imperial and Southern Sun. As your status grows, your travel benefits savings grow.

What are the shopping benefits of Vitality?
Vitality partners with over 40 of South Africa’s best known brands and retail outlets. All provide exclusive offers and savings to Vitality members, either in-store or online, 24 hours a day at the Vitality Mall. (More about Vitality shopping benefits).

What are the benefits to babies and children of Vitality?
Whether expectant moms or babies and growing children, Vitality offers a world of healthy activities and lifestyle benefits. From discounted baby products to offers and competitions for kids, there’s always a new advantage on offer for babies and children.